FAQ

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Donation Questions

WHERE DOES THE MONEY THAT IS RAISED GO?

All funds from the AIDS Walk & Run Boston are used to support AIDS Action and Fenway Health and our work to prevent new HIV infections, provide care and treatment, advocate for governmental policies that positively impact the lives of those with HIV, and innovative research of new HIV/AIDS treatments.

Fenway Health and AIDS Action has a particular focus on the most at-risk communities and neighborhoods in Massachusetts. Visit us Fenway Health and AIDS Action to learn more.

HOW CAN I DONATE TO A SPECIFIC TEAM OR TO A SPECIFIC WALKER?

Search for the Participant or Team you want to support by typing their name in the upper right hand corner search box. Click Donate on their page! Thank you!

HOW CAN I MAKE A GENERAL AIDS WALK DONATION?

Click on the Donate Button on our home page. Thank you!

TO WHOM SHOULD DONATION CHECKS BE MADE OUT?

Please make all checks out to AIDS Walk & Run Boston.

WHERE DO I MAIL DONATIONS?

Donations should be mailed, along with a gift form to Fenway Health, Attn: AIDS Walk & Run Boston, 1340 Boylston St, Boston, MA 02215. Please list the walker/runner/team in the memo line of the check. 

WHAT IS AIDS ACTION'S EIN?

AIDS Action is the public health division of Fenway Health. Fenway Health’s tax ID number is 04-2510564.

IS MY INFORMATION SECURE?

Yes. Engaging Networks, the company that AIDS Walk & Run Boston uses to store our Walk data, has made every effort to protect your information. They use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. They have also installed an encryption engine on our database server so that your data is securely stored.

HOW IS MY CREDIT CARD NUMBER HANDLED?

Credit card numbers are not stored in our database. During the donation process, we send your credit card number to an online processing terminal using a secure connection

FUNDRAISING QUESTIONS

IS THERE A MINIMUM AMOUNT I NEED TO FUNDRAISE IN ORDER TO WALK?

There is no minimum fundraising goal in order to participate in AIDS Walk & Run Boston. However, there is a $15 jump start fee which serves as your self-donation to get the momentum going!

DO YOU HAVE INFORMATION I CAN USE TO HELP ME FUNDRAISE?

Absolutely! The email templates available on your Participant or Team Page should help you ask for donations. You can also get great ideas for how to fundraise from our Fundraising Toolkit! We’re happy to connect with you personally as well. Contact us

HOW DO I CHANGE MY PERSONAL FUNDRAISING GOAL?

Log into your Participant Page. Click the pencil icon next to your fundraising goal. Enter your new goal. Click update!

HOW CAN I SEE WHO HAS DONATED TO ME?

Donations will show below your fundraising goal on your Participant Page. You can export donations and thank donors by clicking Manage Page on the left hand side and then clicking Donations.

IF A DONATION WENT TO MY TEAM TOTAL INSTEAD OF TO ME, CAN IT BE CHANGED?

Yes! Please Contact us and we will move the gift.

IF A DONATION WENT TO THE GENERAL FUND INSTEAD OF TO ME, CAN IT BE CHANGED?

Yes! Please Contact us and we will move the gift.

WHAT DO I DO IF A DONATION TO ME WAS MADE BUT IS NOT SHOWING UP ON MY PAGE?

Go to your dashboard and click the donations tab. If the donation is not showing up, Contact us.

WHAT IS THE COWBELL CLUB?

The COWBELL Club is for individual participants who raise $2,500 or more for AIDS Walk & Run Boston. The COWBELL Club is entitled to special incentives such as entrance to the VIP breakfast, an express Registration area, recognition on the Walk website, dedicated fundraising support, and an exclusive gift.

WHAT IS THE EXTRA MILE CLUB?

The Extra Mile Club is for individual participants who raise $1,000 or more for AIDS Walk & Run Boston. Extra Mile walkers are entitled to special incentives such as entrance to the VIP breakfast, an express Registration area, recognition on the Walk website, dedicated fundraising support, and a special gift.

Registration

I WALKED LAST YEAR. CAN I USE THE SAME USERNAME AND PASSWORD?

Sure! If you need to reset your password, go to the LOGIN page and click “Forgot Username or Password” to reset your password for this year.

IF I SIGNED UP IN THE PAST, WILL MY INFORMATION CARRY OVER TO THIS YEAR?

If you have signed up in the last two years, you will be able to use your old username but will need to reset your password. Go to the LOGIN page and click “Forgot Username or Password” to reset your password for this year. 

  • Your profile photo will be remembered.
  • Any contacts you saved will be remembered.
  • You will need to update the text on your page again.

If any of your personal information has changed, please update that once you’re logged in. On the lefthand side of the page under your profile picture, click “Edit Profile.”

IS THERE A DEADLINE TO REGISTER FOR AIDS WALK BOSTON?

Yes, registration closes three days prior to the Walk.

HOW DO I CHANGE OR RESET MY USERNAME AND/OR PASSWORD?

You can also always click Forgot Username or Password when logging in. If you know your password but want to update it, log in and hover over your profile imageon the right hand side of the top banner. Click Profile. Enter your current and new password in the form on the right hand side and click Update password. You can change your contact information, including the email you use to log in using the form on the left hand side.

I’D LIKE TO PARTICIPATE IN THE WALK, BUT I CAN’T MAKE IT THAT DAY. WHAT CAN I DO?

Sign up as a walker and join us virtually!

CAN I CHANGE MY ANSWER TO REGISTRATION QUESTIONS (T-SHIRT SIZE, ETC.)?

Please Contact us and we can help you change your registration answers if necessary.

HOW DO I REGISTER MY CHILD AS A WALKER?

When registering, enter the name/s of the family members joining you who will not be fundraising. This allows them to show up on your page and lets us know they will be attending, but we will not contact them about fundraising and they will not have their own fundraising page.

HOW DO I START A TEAM?

Simply click Register and fill out the sign up form. When you see the question “How Would You Like to Fundraise?” click “Create a Team.” You will be able to enter a goal for your team and to customize your team page in addition to setting your personal goal and customizing your personal page – all of which can be changed at a later date as needed.

HOW DO I JOIN A TEAM?

Simply click Register and fill out the sign up form. When you see the question “How Would You Like to Fundraise?” click “Join into a Team” and enter the name of your team. When you set your goal and customize your personal fundraising page, the dollars you earn there will be rolled into the team total!

TEAM FAQS

WHAT IS A WALK TEAM?

A group of people who decide to raise funds together for AIDS Walk & Run Boston! A team can be any size, from 2 people to 200 people! Teams can represent schools, community, religious, social or fraternal organizations, businesses, families or friends.

CAN A TEAM HAVE MORE THAN ONE CAPTAIN?

Yes! It can be helpful to have more than one captain to help you recruit more team members and keep everyone motivated to reach your goal.

IF SOMEONE REGISTERS FOR AIDS WALK BOSTON AS AN INDIVIDUAL, CAN THEY STILL JOIN MY TEAM?

Yes! Please Contact us and we can move them to your team.

WHAT IS A GOLD TEAM?

Gold Teams raise $10,000 or more for the AIDS Walk! On the day of the Walk, Gold Teams are recognized with their own personal team tents, shout-outs, access to the VIP tent, and fun gold goodies.

WHAT IS A SILVER TEAM?

Silver Teams raise $5,000 or more for the AIDS Walk! On the day of the Walk, Silver Teams are recognized with shout-outs, access to the VIP tent, and fun goodies.

WHAT IS A BRONZE TEAM?

Bronze Teams raise $2,500 or more for the AIDS Walk! On the day of the Walk, Bronze Teams are recognized with shout-outs, access to the VIP tent, and fun goodies.

HOW CAN I SEE WHO IS ON MY TEAM?

Log in and click on your Team Page. The roster of team mates is listed towards the bottom of the page.  

5K RUN

WHY IS THERE NO RUN THIS YEAR?

Creating two different routes for a Walk and a Run means doubling our day of event costs and staffing needs. By going back to our original format of all walking the same route together, we are able to maximize the amount of fundraising dollars which can go back to our mission!

DAY OF EVENT

WHERE AND WHEN IS AIDS WALK BOSTON?

AIDS Walk Boston will take place on Sunday, October 2, 2022 at DCR's Carson Beach! Registration opens at 7:30 AM, and the Walk starts at 10:00 AM. The AIDS Walk will take place rain or shine!

WHAT IS THE SCHEDULE OF THE DAY?

This schedule is pending COVID-19 restrictions. 

7:30 am    -   Registration and check-in open
9:00 am    -   Opening Ceremonies
9:50 am    -   5K Run starts
10:00 am   -   AIDS Walk Boston begins
10:30 am   -   Wellness Festival begins
11:00 am   -   5K Run Awards Ceremony
12:00 pm   -   Closing Ceremonies
1:00 pm    -   Closing Ceremonies conclude

HOW LONG IS THE AIDS WALK BOSTON ROUTE?

The AIDS Walk is 5k or 3.1 miles and should take approximately 1 hour to complete. There are refreshments located at checkpoints along the route.

WHAT SHOULD I BRING WITH ME ON WALK DAY?

Friends and family! Any donations you have to turn in, comfortable walking shoes, sunscreen, a water bottle, water, snacks, and a raincoat or extra layer, weather permitting. You are also welcome to bring wheelchairs, strollers, and dogs on a leash. Please do not bring bicycles or skateboards.

CAN I BRING MY DOG?

Please do! We will have water and treats available.

PARTICIPANT PAGE & TEAM PAGE

WHAT IS A PARTICIPANT PAGE AND HOW CAN IT BE USED?

Your Participant Page is your central location for fundraising and tracking your progress. When you log in, you can view donations made to you, enter offline donations, email friends, supporters, and donors directly from your page, and share about the Walk on social media directly from your page. Sending people to your Participant Page is the easiest way to get donations! Personalize your page with your own photos and message.

WHAT IS A TEAM PAGE AND HOW CAN IT BE USED?

A Team Page is the central fundraising location for a team. Only the Team Captain can edit this page. Gifts to the team can be made on this page. However, gifts going to individual team members still need to be made to their Participant Page. From the Team Page, the Team Captain can email all team members, see donation information, track fundraising progress, email donors and supporters, and share items from the Team Page on social media.

HOW DO I UPLOAD A PHOTO TO MY PARTICIPANT PAGE OR TEAM PAGE?

Sign in to your account. On your personal page, hover your mouse over the camera icon in the left corner and click Change Picture. Click add Image. Upload the photo of your choice. Click Insert Image. You’re done!

CAN I CHANGE MY TEAM NAME, TEAM DIVISION, TEAM GOAL, AND TEAM PAGE CONTENT?

Only the team captain has the ability to change the team name or team division.

HOW DO I CHANGE A NAME ON THE FUNDRAISING HONOR ROLL?

From your Participant Page, click Donations and then the pencil icon next to the Send Thank You button. Enter the correct name and click Save.

HOW DO I ADD AN OFFLINE DONATION TO MY PAGE?

To add an offline donation, go to your dashboard and click donations. From there, click enter chash/checks and complete the form. The gift will show up on your fundraising scroll and thermometer.

IS MY ADDRESS BOOK PRIVATE?

Yes. No one else can view this even when your page is public.

HOW DO I UNSUBSCRIBE FROM E-MAIL?

Towards the bottom of each email message there is a link, labeled “Unsubscribe/Change Email”. Click on this link and follow the instructions given in order to unsubscribe.

Didn’t find what you are looking for? Contact us.